1. Order Processing

Once your order is confirmed, our team begins packing and preparing your package for shipment. Orders are typically processed within 24 to 48 hours.

2. Shipping Methods & Delivery Times

We work with trusted courier networks to deliver your orders directly to your doorstep:

• Standard Shipping: Deliveries across major routes and cities generally take between 3 to 7 business days.
• Local Express Delivery: For local shipping zones, packages are delivered via dedicated couriers within 1 to 3 business days.

3. Delivery Tracking & Confirmation

Our delivery partners will contact you via phone or SMS prior to delivery to confirm your availability and complete the drop-off at your specified address.

4. Support & Inquiries

If you have any questions regarding your shipment or need to update your address, please get in touch:

Email: Aurachaine@gmail.com